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Privacy Policy

Last updated: [Date]

And All Sanctum (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Information you give us directly:

Name, email, phone number, and location when you create an account, book a session, or apply as a practitioner
Payment information when you make a purchase (processed via a third-party payment provider; we do not store full card details)
Health or wellness information you choose to share with a practitioner during booking or consultation
Content you submit, such as reviews, testimonials, or messages

Information collected automatically:

Device and browser information, IP address, and general location
Usage data (pages visited, time on site, referral source) via cookies and analytics tools

2. How We Use Your Information

To create and manage your account
To connect you with practitioners and facilitate bookings
To process payments
To send confirmations, reminders, and service-related communications
To send marketing communications, where you’ve opted in (you can unsubscribe at any time)
To improve our website, offerings, and user experience
To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it with:

The practitioner(s) you book with, to the extent necessary to deliver the service
Service providers who help us operate the platform (payment processors, hosting, email/CRM tools), under confidentiality obligations
Legal or regulatory authorities, where required by law

4. Sensitive Information

Where you share health-related information with a practitioner through our platform, that information is subject to the practitioner’s own confidentiality and professional obligations in addition to this policy. We encourage you to ask practitioners directly about how they handle your information.

5. Cookies

We use cookies and similar technologies to operate the site, remember your preferences, and understand usage patterns. You can control cookies through your browser settings.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Object to or restrict certain processing
Withdraw consent for marketing communications
Request a copy of your data in a portable format

To exercise these rights, contact us at [privacy email address].

8. Children’s Privacy

And All Sanctum is not directed at children under 16, and we do not knowingly collect personal information from children.

9. International Users

If you access And All Sanctum from outside [country of incorporation], your information may be transferred to and processed in [country], which may have different data protection laws than your home country.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this policy or how your information is handled, contact us at: [Business name / entity] [Registered address] [Email address]

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